Return Policy

We hold ourselves to a high standard when choosing an item to add to our online portfolio. We guarantee that your items will be free of any manufacturing or product defect. Our warehouse team inspects every item included in your purchase for quality and accuracy before it is packaged and shipped. If there is a quality issue with your order, you may return it in new condition with the original packaging for a refund or exchange of the same item.


  • All refunds and exchange requests must be made within 7 days of receipt.
  • Please ensure that item is returned in “NEW” condition.

For your protection, we suggest that all items being returned at our customer’s expense be sent by a traceable carrier. Remember to include a copy of your packing slip in the shipment.

Please return your order, with packing slip to:

Animal Adventure Returns
7 Walter Ave
Binghamton, NY 13901


Our online Store Support is there to help!