Privacy Policy

Effective Date: 12/05/2025

1. Introduction
Welcome to Animal Adventure Park (“we,” “our,” or “us”). Protecting the personal information of our guests, members, donors, vendors, and website visitors is a priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us—whether by visiting our walk-through zoo or drive-thru safari, using our website, attending events, purchasing online, or otherwise engaging with our organization.

2. Information We Collect
We collect information in the following ways:

• Information you provide directly: This includes when you purchase tickets or memberships, book animal encounters or events, register for school or group visits, sign up for newsletters, make a donation, apply for employment, or communicate with us. Examples: name, email address, postal address, telephone number, payment or billing information, and any other personal data you submit.

• Automatic or passive collection: When you visit our website or use our online services, we may collect data such as your IP address, browser type, device identifiers, pages visited, the time and date of your visit, referral sources, and other analytic or usage information.

• Cookies and tracking technologies: We use cookies, web beacons, tracking pixels, and similar technologies to understand how our website is used, remember your preferences, personalize your experience, and provide relevant marketing or promotional material.

• Third-party sources: We may receive information about you from third parties (for example, analytics providers, advertising networks, payment processors) consistent with this Privacy Policy.


3. How We Use Information
We use collected information for purposes such as:

• Providing, operating, and maintaining our facilities, services, events, online store, and memberships.

• Facilitating your transactions (ticket purchase, animal encounters, memberships, merchandise) and fulfilling your requests.

• Communicating with you, including sending confirmations, service updates, newsletters, marketing/promotional offers (where permitted).

• Enhancing, analyzing, and improving the user experience of our website and facilities.

• Detecting, preventing, and responding to fraud, abuse, security issues, or other misuse.

• Complying with applicable laws, regulation, licensing, or legal processes.


4. Sharing and Disclosure of Your Information
We may share or disclose your information in the following circumstances:

• With service providers or vendors who perform functions on our behalf (payment processing, ticketing, event registration, website analytics, marketing automation). These providers are contractually required to keep your data confidential and only process it as we instruct.

• With regulatory, law enforcement or governmental agencies if required by law or in response to valid legal process.

• In connection with a merger, acquisition, or sale of all or part of our assets—provided that the acquiring entity agrees to treat your personal information in accordance with this policy.

• With your consent or at your direction.

We do not sell your personal information to third parties for profit.

5. Retention of Your Information
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, enforce our agreements, and for archiving or backup purposes. Usage/analytics data may be retained for a shorter duration unless needed for security or operational reasons.

6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to collect standard internet log information and visitor behavior information. You may set your browser to refuse cookies or notify you when cookies are sent, but some parts of the site may not function properly without them.

7. Children’s Privacy
Our services are directed to individuals 18 years or older. We do not knowingly collect or solicit personal data from children under 13 (or other applicable age). If you believe that we might have collected personal information from a child under that age, please contact us and we will delete such information.

8. Your Rights & Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information—such as the right to access, correct, delete, restrict processing, or withdraw consent at any time. You may opt out of receiving marketing communications by following unsubscribe instructions included in those communications or contacting us directly.

9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Transfers
If you are located outside the United States and provide information to us, your data may be transferred to, stored, and processed in the United States. By submitting your information, you consent to these transfers.

11. Third-Party Links
Our website may link to or integrate with third-party websites or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy
We may update this Privacy Policy from time to time when our practices or services change. When we make changes, we will revise the “Effective Date” at the top of this policy and post the updated policy. Continued use of our services after changes indicates acceptance.

13. Contact Us
If you have questions about this Privacy Policy, or want to exercise your rights, please contact us at:

Email: Communications@theanimaladventurepark.com

Address: 85 Martin Hill Road, Harpursville, NY 13787

Phone: (607) 760-4429